Tenant experience apps
Booking, payments, maintenance requests, document signing, smart-lock access, community feeds, and notifications in one branded app. Built for coliving, BTR, student housing, and multifamily operators who need a mobile experience that drives tenant retention, reduces support volume, and strengthens brand loyalty from the first day of tenancy.
100+ operators · 14 countries · A decade building real estate technology
White-label ready
78% average MAU ratio
100% source code transfer
What does this service do?
Tenant experience app development covers the design, build, and store submission of mobile applications that serve as the primary digital touchpoint between tenants and their operator. Features include rent payments, maintenance requests, document management, smart-lock and access control, community feeds, amenity booking, and push notifications. Noseberry Digitals builds tenant experience apps for coliving, BTR, student housing, multifamily, and serviced apartment operators. Every app is white-label capable, connected to the operator's PMS and payment systems, and owned by the client at handover.
Trusted by 50+ operators, PropTech companies & digital-first brands
Harrington Housing
Hive Coliv
Edge Living
CDA Coliving
Fllat
Volley
TheVibes
CasaPay
JumboTiger
Everything Coliving
Bookmycoliving
Bhutani
Gulshan- Harrington Housing
- Hive Coliv
- Edge Living
- CDA Coliving
- Fllat
- Volley
- TheVibes
- CasaPay
- JumboTiger
- Everything Coliving
- Bookmycoliving
- Bhutani
- Gulshan
CRC
M3M
Godrej
Omaxe
Sikka
Lodha
Mahagun
Prestige
Sawasdee- CRC
- M3M
- Godrej
- Omaxe
- Sikka
- Lodha
- Mahagun
- Prestige
- Sawasdee
Eight features tenants use daily.
Every feature is designed for the interactions that happen every day, not the ones that happen once a year. The app replaces emails, phone calls, and portal logins with a single mobile experience.
Rent and payment management
Recurring payments, one-time charges, split payments for shared rooms, payment reminders, and digital receipts. Integrated with Stripe, Razorpay, or regional gateways. Tenants pay in two taps.
Maintenance requests
Photo and description submissions, urgency classification, real-time status updates, and resolution notifications. Tenants see exactly where their request stands without calling the office.
Document signing and storage
Lease agreements, move-in checklists, house rules, and policy acknowledgements signed digitally within the app. All documents stored and accessible from the tenant's profile.
Smart-lock and access control
Digital keys for rooms, common areas, and amenity spaces. Visitor access codes, temporary access for maintenance vendors, and access logs for property management teams.
Community feeds and events
Announcements, event calendars, discussion boards, and social features. Designed for operators who want to build community engagement as part of the living experience.
Amenity booking
Reserve co-working desks, gym slots, parking spaces, laundry machines, and common area time slots. Calendar-based booking with capacity limits and automated reminders.
Package and delivery notifications
Automated notifications when packages arrive at the front desk or mailroom. Pickup confirmation and tracking to reduce package-related inquiries.
Push notifications and lifecycle engagement
Segmented notifications tied to the tenant lifecycle. Move-in onboarding, payment reminders, maintenance updates, lease renewal prompts, and community event invitations.
A tenant app for every operating model.
- 01
Coliving operators
Community-driven living with shared spaces, events, and high-frequency tenant interactions. The app becomes the central hub for payments, community, maintenance, and access across multiple properties and cities.
- 02
BTR operators
Long-term rental with institutional-grade service expectations. The app delivers the convenience, transparency, and self-service that modern renters expect from a purpose-built rental experience.
- 03
Student housing operators
Academic calendar-driven tenancies with room selection, roommate matching, and campus-adjacent services. The app handles the unique lifecycle patterns of student residents.
- 04
Multifamily operators
Traditional apartment management at scale. The app reduces support volume, automates routine interactions, and provides tenants with self-service access to payments, maintenance, and documents.
- 05
Serviced apartment operators
Short-to-medium stay guests who expect hotel-level digital convenience. Check-in, concierge, local recommendations, and in-stay communication in a branded guest app.
- 06
Affordable housing operators
Compliance-aware tenant apps with income certification tracking, recertification reminders, and multilingual support. Designed for the specific reporting and communication requirements of affordable housing programs.
Not sure which model fits? and the team will identify exactly where to start.
Built for operators who put tenants first.
Coliving operators
Apps that handle booking, payments, maintenance, community, and access control across 5 to 500 properties. Designed for the high-touch, community-driven model where the app is the primary tenant relationship tool.
BTR operators
Tenant lifecycle apps from application through renewal. The self-service experience that purpose-built rental tenants expect, delivered through a branded mobile app.
Student housing operators
Room selection, roommate matching, maintenance, and campus community features. Apps that handle the rapid turnover and unique communication patterns of student tenancies.
Property management companies
Tenant-facing apps for residential portfolios. Payments, maintenance, and communication in a branded experience that strengthens the management company's relationship with tenants.
Serviced apartment operators
Guest apps for check-in, concierge, and in-stay communication. Designed for the service expectations of short-to-medium stay guests.
Vacation rental operators
Guest experience apps with booking confirmation, check-in instructions, local guides, and host communication. Branded alternatives to platform-dependent guest messaging.
Everything included in your tenant app engagement.
White-label branded app carrying your logo, colours, and identity on iOS and Android.
Rent and payment integration with recurring billing, split payments, reminders, and receipts.
Maintenance request system with photo submissions, triage, tracking, and resolution notifications.
Document signing with digital lease execution, move-in checklists, and secure storage.
Smart-lock integration with digital keys, visitor codes, and access logging.
Community features including feeds, events, amenity booking, and direct messaging.
Push notification system segmented by tenant lifecycle, property, and activity.
PMS integration connected to your property management system during the build.
Full IP transfer including source code, developer accounts, and signing certificates.
Twelve to sixteen weeks, demo every Friday.
- Phase 01
Discovery (week 1)
Tenant journey mapping, feature prioritisation, operating model review, and integration planning.
- Phase 02
Design (weeks 2 to 4)
Tenant-facing UX designed and tested with real residents before code starts.
- Phase 03
Build (weeks 5 to 12)
Core features built in priority order with weekly demos on TestFlight and Play Internal.
- Phase 04
PMS and payment integration (parallel)
Connected to PMS, payment gateway, smart-lock systems, and communication tools during build.
- Phase 05
QA and store submission (weeks 13 to 14)
Device testing, accessibility, privacy declarations, and store submission.
- Phase 06
Launch and tenant onboarding (week 15+)
Rollout support, tenant onboarding materials, crash monitoring, and 90-day stabilisation.
What operators saw after launch
- 01
78%
Average MAU to registered ratio (industry average: ~40%).
- 02
65%
Reduction in maintenance-related phone calls and emails.
- 03
4.6+
Average App Store and Play Store rating.
- 04
90 days
Stabilisation sprint included with every launch.
Often shipped together
Frequently asked questions
Can tenants pay rent through the app?
Yes. Recurring payments, one-time charges, split payments for shared rooms, and digital receipts are all included. Payment gateways are configured for your target markets.
Does the app integrate with smart locks?
Yes. Digital keys, visitor access codes, and vendor access are integrated with major smart-lock providers. Access logs are visible to the property management team.
Can we white-label the app with our brand?
Yes. The app carries your logo, colour palette, and brand identity. Published to stores under your developer accounts so tenants see your brand, not a third-party platform.
How do you drive tenant adoption?
The onboarding phase includes tenant communication templates, in-app education, and a rollout plan designed to move tenants from email and phone to the app within the first 30 days.
Do we own the app?
Yes. Full ownership including source code, developer accounts, and signing certificates transfers at handover.
Ready to build a tenant app your residents use daily?
Share your operating model, portfolio size, and the features that matter most. The team comes back with a scoped proposal within five business days.
No slides. No sales pitch. Just a focused strategy call.
Tenant experience apps · Reply within 24 hours