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Noseberry Digitals
CRM · Salesforce

Salesforce for real estate

Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud configured around the way real estate operators actually sell. Custom object models for properties, listings, projects, units, and channel partners. Lightning components, Apex automation, and Flow workflows built for brokerages, developers, investment platforms, and enterprise-scale operators managing complex, multi-stage pipelines.

100+ operators · 14 countries · Salesforce partner

  • Certified Salesforce partner

  • Real estate object models

  • Zero data-loss migrations

In short

What does this service do?

Salesforce for real estate covers the configuration, customisation, integration, and ongoing management of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud for property businesses. Noseberry Digitals implements Salesforce with real estate-specific object models, automation, and integrations for brokerages, developers, coliving operators, property managers, and investment platforms. Engagements include custom Lightning components, Apex and Flow automation, MLS/IDX integration, WhatsApp Business API, and portal builds for channel partners and investors.

Trusted by 50+ operators, PropTech companies & digital-first brands

  • Harrington HousingHarrington Housing
  • Hive ColivHive Coliv
  • Edge LivingEdge Living
  • CDA ColivingCDA Coliving
  • FllatFllat
  • VolleyVolley
  • TheVibesTheVibes
  • CasaPayCasaPay
  • JumboTigerJumboTiger
  • Everything ColivingEverything Coliving
  • BookmycolivingBookmycoliving
  • BhutaniBhutani
  • GulshanGulshan
  • Harrington HousingHarrington Housing
  • Hive ColivHive Coliv
  • Edge LivingEdge Living
  • CDA ColivingCDA Coliving
  • FllatFllat
  • VolleyVolley
  • TheVibesTheVibes
  • CasaPayCasaPay
  • JumboTigerJumboTiger
  • Everything ColivingEverything Coliving
  • BookmycolivingBookmycoliving
  • BhutaniBhutani
  • GulshanGulshan
  • CRCCRC
  • M3MM3M
  • GodrejGodrej
  • OmaxeOmaxe
  • SikkaSikka
  • LodhaLodha
  • MahagunMahagun
  • PrestigePrestige
  • SawasdeeSawasdee
  • CRCCRC
  • M3MM3M
  • GodrejGodrej
  • OmaxeOmaxe
  • SikkaSikka
  • LodhaLodha
  • MahagunMahagun
  • PrestigePrestige
  • SawasdeeSawasdee
What we offer

Six Salesforce capabilities for real estate.

  • Sales Cloud for real estate pipelines

    Custom stages, lead routing, opportunity management, forecasting, and commission tracking configured around property sales cycles. Objects for properties, units, projects, and channel partners replace generic account and contact models.

  • Service Cloud for tenant and owner support

    Case management, SLA tracking, knowledge base, and omnichannel support configured for property managers and operators handling tenant inquiries, maintenance requests, and owner communications.

  • Marketing Cloud for lead nurture

    Journey Builder campaigns, email automation, SMS, and audience segmentation tied to property launches, open houses, and tenant lifecycle events. Connected to digital marketing campaigns for end-to-end attribution.

  • Experience Cloud portals

    Channel-partner portals for developers managing broker networks. Investor portals for funds sharing deal documents and distribution reports. Tenant portals for self-service account management. All built on Experience Cloud with role-based access.

  • Custom Lightning components

    Bespoke UI components for inventory grids, unit availability maps, commission calculators, and deal-stage visualisations. Built in LWC (Lightning Web Components) for performance and maintainability.

  • Apex and Flow automation

    Complex business logic, approval workflows, lead scoring models, and multi-step processes automated through Apex triggers and Flow Builder. Replaces manual handoffs and spreadsheet-based processes.

Who this is for

Salesforce fits these real estate operations.

  1. 01

    Enterprise-scale brokerages

    Managing 100+ agents across multiple offices with complex commission structures and reporting requirements.

  2. 02

    Real estate developers

    Running multi-project pipelines with channel-partner networks, inventory CRMs, and project-level reporting.

  3. 03

    Investment platforms and funds

    Requiring investor relationship management, KYC tracking, deal rooms, and compliance-aware workflows.

  4. 04

    Multi-region operators

    Needing a CRM that handles multiple currencies, languages, and regional compliance requirements from a single instance.

  5. 05

    Existing Salesforce users

    Operators already on Salesforce who need reconfiguration, new automation, additional integrations, or a real estate-specific object model built on top of their existing instance.

  6. 06

    Teams outgrowing HubSpot or Zoho

    Where pipeline complexity, customisation depth, or reporting requirements have exceeded what lighter platforms can deliver.

Not sure if Salesforce is the right fit? and the team will identify exactly where to start.

What you get

Everything included in your Salesforce engagement.

  • Real estate object model with properties, units, projects, listings, and channel partners.

  • Pipeline configuration with custom stages, lead routing, assignment rules, and forecasting.

  • Lightning components for inventory views, commission calculators, and deal visualisations.

  • Apex and Flow automation for lead scoring, approval workflows, and multi-step processes.

  • Experience Cloud portals for channel partners, investors, or tenants.

  • Integration with website forms, MLS/IDX, WhatsApp, dialer, DocuSign, Stripe, and accounting systems.

  • Migration from any existing CRM with zero data loss.

  • Training and 30-day adoption programme with role-specific sessions and daily usage monitoring.

How we work

Six to sixteen weeks. Structured and transparent.

  1. Phase 01

    Discovery (weeks 1 to 2)

    Pipeline audit, object model design, and integration mapping.

  2. Phase 02

    Configuration (weeks 3 to 6)

    Sandbox build with custom objects, automation, dashboards, and Lightning components.

  3. Phase 03

    Integration (weeks 5 to 8, parallel)

    Website, marketing, dialer, WhatsApp, accounting, and PMS connections.

  4. Phase 04

    Migration (weeks 7 to 9)

    Data extraction, mapping, validation, and cutover.

  5. Phase 05

    Training and launch (week 10)

    Role-specific training and adoption playbook delivery.

  6. Phase 06

    Operate (ongoing)

    Quarterly health checks, admin support, and feature roadmap execution.

Often shipped together

Often shipped together

FAQ

Frequently asked questions

Is Salesforce too expensive for a mid-size real estate operation?

Salesforce pricing scales with users and features. For mid-size teams (20 to 50 users), the total cost of ownership is evaluated against HubSpot and Zoho during discovery. Salesforce is recommended only when the pipeline complexity and customisation requirements justify the investment.

Can you work on our existing Salesforce instance?

Yes. Engagements can cover a new implementation, a reconfiguration of an existing instance, or targeted additions like new automation, integrations, or Lightning components.

Do you build custom Lightning components?

Yes. Inventory grids, unit availability maps, commission calculators, and deal-stage visualisations built in LWC for performance and maintainability.

How do you handle Salesforce integration with WhatsApp?

WhatsApp Business API integration via Twilio or Gupshup connects lead capture, conversation logging, and click-to-WhatsApp from any Salesforce record.

Ready when you are

Ready to make Salesforce work for real estate?

Share your current Salesforce situation, team size, and pipeline structure. The team comes back with a scoped proposal within five business days.

See case studies

No slides. No sales pitch. Just a focused strategy call.